Is it secure to use Telstra Wi-Fi?

Telstra supplies modems which send out secure Wi-Fi signals and enable the users to connect their devices only if they have Wi-Fi password or pin.

There are several queries which users have when they start using the broadband service. And the maximum questions are regarding the security of modem.

For such confusions, the user can connect with our team of experts and professionals anytime. The team is here at your service round the clock. All the user has to do is contact on our Telstra Helpline Number 1-800-789-560.

What kind of Wi-Fi security does Telstra modem use?

There are two kinds of wireless encryption security-

1. Wired equivalent Privacy (WEP)
2. Wi-Fi Protected Access (WPA)

Telstra supplied modems are equipped with WPA as it is more secure than WEP.

What to do if some devices are unable to access the broadband connection?

This issue is quite common with some old devices. They might not be able to access the Wi-Fi network as they use WPA encryption. In such circumstances, the user has to change it to WEP.

How to change modem’s Wi-Fi security?

For changing the security of the router, follow the below directions:

1. On your browser go to the ‘http://telstra.gateway/ and then choose ‘Wi-Fi’. In case if you are using Telstra Gateway frontier or Smart Modem then access the ‘http://mygateway/.
2. Now, from the drop down menu open the ‘Security Mode’.
3. Apple the changes made after choosing ‘WEP’.

Also remember:

1. If the user removes the log in credential of Wi-Fi then it will also remove the network security  which will unprotect the internet signals.
2. The user can contact our support team if facing any trouble. Our team will help in accessing and changing the settings of supplied modems.

If you still have any query with any of the above answer or unable to change the security settings then it is advised to reach us. You can simply contact us by dialing our Telstra helpline Number Australia 1-800-789-560. You can also drop an email and state your issue or you can reach us via live chat where you can directly talk to experts